Contact information
You'll get a person. Promise.
No bots. No ticket numbers. No "we'll get back to you in 3–5 business days." When you message HOSHI, you get Holly or Ryley — the two humans who run this whole thing from the Gold Coast.
Email: ryley@hoshilighting.com.au
We reply within 24 hours on business days, usually much faster.
Returns? Same address. Tell us your order number and that you'd like to send it back — we'll email you a prepaid label. Full details in our Refund Policy.
Wonky delivery, missing parcel, damaged box? Send a photo and your order number and we'll sort it immediately.
